Terms & Conditions


These Conditions together with the Registration Form constitute an agreement between DFA and you, which governs all aspects of your attendance at The Conference – The Diabetes Feet Australia Conference 2023. To the extent of any inconsistency, these Conditions apply. By registering to attend The Conference or any Session or Event organised during The Conference, or agreeing to an invitation to attend, you as a prospective delegate, acknowledge you have read and agree to be bound by this agreement

1. Interpretation

a. “The Conference” means the Diabetes Feet Australia Conference 2023 held at the  Venue from Sunday 8 October to Tuesday 10 October 2023.

b. “DFA”, “us” or “we” means Australian Diabetes Society (ABN 13 053 787 965).

c. “Registration Form” means the online registration form for attendance at The Conference.

d. “Session”, “Event”, “Fee” have the meaning evident from the Registration Form.

e. “Terms” means the conditions of this agreement.

f. “Venue” means Novotel Sunshine Coast

g. “You” or “your” means the delegate registered for attendance, as evident from the Registration Form.

h. A reference to a party includes its officers, employees, agents and contractors.

2. Registration and payment

a. Acceptance of Registration Forms is at our discretion, for which we will provide confirmation. We reserve the right to decline any registration application, however if we do so we will refund or not process all monies then paid.

b. We will not consider any Registration Form not accompanied by the Fee or where it is incomplete. The Fee for registering at The Conference or for attending any Session or Event is correct at time of publication. DFA reserves the right to change the Fee at any time but changes will not affect registrations which have already been confirmed.

c. Although DFA will make reasonable efforts to ensure all registrants are able to attend Session and Event, some of them might have limited places available and are dealt with on a “first-in” basis.

d. If DFA has invited you to attend a Session or Event without the need for registration and/or payment of the Fee, you must confirm your attendance within the time specified in the invitation (if any) in order to reserve your position.

3. Program Changes

a. Concerning The Conference, a Session or an Event, DFA reserves the right at any time to:

i. Change the format, participants, content, location and timing or any other aspect;

ii. Postpone them or any part of them; or

iii. Cancel them or any part of them, and

iv. will not be liable to you for any damages, costs, losses or expenses of any kind incurred or suffered by you in connection with DFA modifying, postponing or cancelling The Conference or any Session or Event or any part.

b. If The Conference, a Session or an Event is cancelled, or postponed by DFA and you are unable to attend the rescheduled The Conference, Session or Event, we will refund the Fee.

c. A Session or Event’s content and The Conference program is confirmed at the time of printing. DFA may make changes as required, however will use best efforts to maintain equivalent standards.

d. DFA’s developed education content is obtained from sources believed to be reputable and reliable. DFA accepts no liability for any inaccuracy or misrepresentation. This information is not professional advice or a substitute for seeking professional advice, or as a full consideration of particular circumstances faced by the user. Acting in accordance with information provided by the program does not guarantee discharge of any duty.

4. Delegate’s rights and obligations

a. By registering, you warrant your details as provided are true and correct.

b. You must comply with any particular conditions, rules, regulations or usage requirements of the Venue or of DFA in connection with a Session or Event. Any delegate guides are available from us on request. We will use reasonable efforts to update you of subsequent amendments.

c. You must also comply with all verbal and written directions given by us or the Venue whilst at, entering or departing the Venue (including without limitation in respect of an acceptable noise level emanating from the exhibition space).

d. DFA reserves the right, without any liability, to refuse admission to, or to eject you from a Session or an Event, in its absolute discretion, including (without limitation), for failure to comply with these Terms or if in the opinion of DFA you represent a security risk, nuisance or annoyance to the running of a Session or Event.

e. Photography and the recording or transmitting of audio or visual material, data or information is prohibited at a Session or an Event without prior DFA written consent.

5. Cancellation and Transfers
a. You may cancel all or part your The Conference registration by written notice to DFA. Your registration Fee will be refundable subject to the following conditions:
i. cancellations received on and before Friday 01 August 2023 will receive a refund of their conference registration fees less a 25% administration fee;
ii. cancellations received on and from Saturday 02 August 2023 will not be eligible for any refund of their conference registration fees.  After that date, no refund will be given other than for exceptional circumstances.
b. You may cancel a Session or Event by written notice to DFA. If applicable, your Event or Session registration Fee will be refundable subject to the following conditions:
c. Where permitted, you may transfer your Registration, Session or Event registration by written notice to DFA. Please note, a 10% administration fee will apply. Registration, Session or Event transfers are subject to availability, and to the payment of the applicable registration Fee for the new Session or Event.

d. You may substitute another to attend a Session or Event in your place by written notice of such to DFA. DFA reserves the right to refuse entry to any substitute delegate for whom DFA was not provided such notice, or where relevant eligibility criteria are not satisfied. DFA confirmation of substitutions is also subject to the payment of any applicable additional fees for the Session or Event.
e. Cancellation pursuant to this clause 5 does not terminate our agreement with you, which continues until resolution of all outstanding payments to DFA's satisfaction.

f. In the event that the conference is cancelled due to unforeseen events, delegates will have the option for payments made to be retained by DFA to be used for the new confirmed conference dates.

6. Payment

a. Once registration is received a confirmation email and tax invoice will be issued. Any direct debit registrations must be paid in full 7 days from the invoice date. DFA reserves the right, without notice, to cancel outstanding accounts any time after 7 days from the date of tax invoice being sent for direct deposit registrations.

9. Risk Management

a. It is your responsibility to inform DFA of any special dietary or other requirements you may have, sufficiently in advance to enable DFA to attempt to accommodate these requirements (or where this is not possible, inform you of such).

b. You use the Venue and all associated facilities at your own risk. Despite anything else in these Conditions, DFA accepts no liability to you or any third party for any loss of or damage to any of your equipment, materials or other belongings brought to the Venue, whether by fire, theft, accident, injury or otherwise.

c. The Session or Event may contain inherently dangerous activities, including the use of specialised equipment. Reasonable assistance will be provided, however delegates’ are responsible for their own wellbeing and DFA accepts no liability for any loss, damage or injury incurred in connection with a Session or Event.

d. Any liability incurred by us in connection with the Session or Event will be limited to the refund of the Fee paid to DFA. All guarantees, representations, conditions and warranties of any nature are expressly excluded. However nothing in these conditions limits, excludes or modifies or purports to do so, the guarantees as provided under the Competition and Consumer Act (Cth) and the Australian Consumer Law. If these Acts impose any inalienable consumer rights then to the extent of any inconsistency with these Conditions, these Conditions are to be read down to permit those rights.

e. To the maximum extent permitted by law, we exclude all indirect or consequential liability and all liability for any loss (including indirect or consequential loss), expense, damage, personal injury or death incurred (whether or not arising from negligence) by you in connection with your attendance at The Conference.

f. You release us from any action, suits, proceedings, claims, demands, costs and expenses, incurred in connection with our acts, omissions or negligence in connection with this agreement or any Session or Event. You further indemnify DFA its employees, agents, contactors and sub-contractors against and agree to make good, any action, suits, proceedings, claims, demands, costs and expenses (including legal costs, professional costs and other expenses on a full indemnity basis), incurred in connection with this agreement. Any such amount is a debt due and payable within 20 business days of request.

10. General

a. DFA reserves the right to amend these Terms from time to time. The Terms governing your attendance at The Conference or any Session or Event will be those in force at the time of your registration or attendance at a Session or Event if you do not need to register (as applicable).

b. The failure, delay, relaxation or indulgence on the part of DFA in exercising, in part or whole, any power, right or remedy conferred upon that party by these Terms do not operate as a waiver of that power, right or remedy.

c. If any provision of these Terms is invalid or not enforceable by a court of competent jurisdiction, the relevant Term is to be read down and shall otherwise be capable of being severed to the extent of the invalidity or unenforceability without affecting the remaining provisions of these Terms.

d. These Terms are governed by and are to be construed in accordance with the laws in force in Queensland. Each party irrevocably and unconditionally submits to the non-exclusive jurisdiction of those Queensland courts and waives any objection that it may have that proceedings have been brought in an inconvenient forum.

11. Privacy Statement

a. Protecting your privacy and appropriate use of your personal information is an important aspect of the way DFA implements its activities, online and offline.

b. You acknowledge you may be filmed, recorded and/or photographed by DFA, the media or any other party at The Conference and consent to DFA using any such film, sound and/or photograph for DFA editorial, promotion, publicity and advertising purposes, or for the promulgation of correct medical procedures.

c. By submitting a Registration Form, you consent to being subscribed to the DFA 2023 Conference email list (you can unsubscribe from this list at any time in the email). I consent to  DFA collecting, using and disclosing your personal information  to administer this Event. This may include the production of delegate lists and photographs for marketing and related uses, unless notified otherwise. We will disclose personal information relating to credit card details for payment processing only. Your name, organisation, state only may be distributed in accordance with Privacy Legislation 2001, your email address can be provided to conference exhibition partners if consent is given when completing the registration form.

d. Please contact us to update or correct your details.

e. In all other aspects, DFA will collect, use and disclose personal information provided to it in accordance with its Privacy Statement, which can be found at: https://www.diabetesfeetaustralia.org/privacy/ or provided on request.